Accenture Careers Off-Campus 2020 for 2017|2018|2019 Batch
About the Company: Accenture plc, stylized as Accenture, is an Irish-domiciled multinational professional services company that provides services in strategy, consulting, digital, technology and operations. Accenture’s current clients include 91 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500.Accenture Careers going to hire any Graduate.
Main points Regarding Accenture careers off campus 2020:
Job Profile: Query Management (Non-Technical)-Customer service
Degree: B.E/B.Tech/B.Sc/BCA/B.Com/BBA (Any graduate)
Job Location: Banglore
Experience Required: 0 – 1 Year
- You will be aligned with our Customer Support vertical and help us in managing customer escalations and complaints of dissatisfied customers.
- You will be giving the best resolutions and closing the fault and complaints with customers’ permission.
- You will be working as a part of Query Management (Non-Technical) team which is accountable for the Inbound /Outbound calls and e-mail/chat support with regard to products.
- You will be responsible for Customer service (Non-Technical) wherein you will be managing incoming calls/chats/emails and customer service inquiries. Handling calls/ chats/ emails and fulfilling the customer’s requirements.
- Build sustainable relationships and trust with the customer through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools. Manage large amounts of incoming calls/chats/emails.
- Good to have skills: Customer service (Non-Technical), Good communication skills
Roles and Responsibilities
- In this role, you are required to solve routine problems, largely through precedent and referral to general guidelines. Interaction is within own team and direct supervisor.
- Detailed instructions on all tasks will be provided at this role with close supervision. Decisions made impact own work and are closely supervised. Individual contributor as a part of a team with a predetermined, narrow scope of work.
How To Apply: Click Here to apply Accenture off campus 2020
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