CGS Off Campus Recruitment 2020 Hiring freshers As Associate Technical Support Engineer |Naukri
About CGS: We are an applications, enterprise learning, and business process outsourcing company that supports our clients’ most fundamental business activities. Working hand-in-hand with clients in the world’s most admired companies, we develop powerful, hard-working solutions that strengthen and fortify the fundamental business processes that empower them to take on the present and future challenges and opportunities.
CGS Off Campus Recruitment 2020 Hiring freshers Details:
Job Profile: Associate Technical Support Engineer
Degree : B.E/ B.Tech
LinkedIn: CGS careers
Exp Needed: Freshers
Job Location: Hyderabad (Telangana)
- Knowledge of OS (XP, Win 8, Win 10) & Standard Application – Installation, configuration & Troubleshooting.
- Experience in hardware troubleshooting, installation, configuration.
- In-depth knowledge of desktop operating systems and Microsoft Office products(MS office 2007, 2010, 2013).
- Knowledge of Installation and troubleshooting Network Printers, scanners, Antivirus, and VPN clients.
- Basic Networking knowledge (connecting switches/routers, Access points and should be able to help network team while configuring them).
- SLA Management & Good knowledge of IP addressing.
- Address user tickets regarding hardware, software and networking.
- Maintain computer peripheral devices and all inventory.
- Knowledge of Patches installation – User End (from SCCM / WSUS Server).
- Good knowledge of Domain environment – AD (User creation & policies).
- Knowledge in DNS & DHCP (IP Scope) & Remote-control tools, End-user interaction.
- Knowledge of the type of Data backup & applications. Desktop, Laptop & server issues.
- Network Protocols (TCP/IP, HTTP, UDP, etc….)
Roles & Responsibilities:
1) Assist & respond to technical and customer queries.
2) Ensure all contacts are documented using the tracking tool.
3) Ensure customers are satisfied with the services offered.
How To Apply CGS Off Campus Recruitment 2020 Hiring freshers:
CGS Off Campus Recruitment 2020 Hiring freshers as Associate Technical Support Engineer in Hyderabad (Telangana).Interested candidate can apply through the below link.
Off Campus Recruitment 2020 Hiring freshers; APPLY NOW