Dell Walk In Drive 2020 Hiring Freshers Of B.E/B.Tech

Dell Walk In Drive 2020 Hiring Freshers Of B.E/B.Tech

About Company:-Dell Inc., which operates under the brand name Dell, is an American multinational computer technology company that develops, sells, repairs, and supports computers and related products and services.

Main Points:-

Job Profile: Technical Support Technician

Exp required : 0-1 Year

Degree Needed: Any Degree

Job Location: Gurgaon

Role Responsibilities

  • Responsible for providing telephone support for customers on the operation or maintenance of Dell products.
  • Assist phone customers by diagnosing problems, and providing resolutions for technical and service issues.
  • Responsible for Out of warranty and In warranty solution sales.
  • Performs work in accordance to standardized policies and procedures.
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.
  • Ensure proper escalation procedures are followed.
  • Responsible for customer satisfaction through effective handling of customer problems.
  • Work requires strong analytical ability to resolve complex technical issues in addition to effective phone communication skills.

Requirements

  • 0 to 4 years of relevant work experience required.
  • Undergrad with 1 year of International Call Center Voice experience.
  • M Techs are not eligible.
  • Should be willing to work in shifts in a 24 x7 work environment
  • Should be residing within Transport Boundaries
  • Excellent telephone soft skills & thorough telephone functional skills
  • Ability to handle stressful situations.
  • Ability to deal professionally with irate customers.

Interested candidates can attend this Dell Walk-In Drive 2020 Hiring Freshers at below venue-

Interview Date: 10th & 11th Feb

Timings : 12:00pm to 3:00pm

Interview Venue: Dell International Services, Vipul Tech Square, Sector – 43, Near Sector 42-43 rapid metro station, Gurgaon – 122002

LEAVE A REPLY

Please enter your comment!
Please enter your name here